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Whether you are a new landlord or an experienced one, each tenant is totally unique and requires different conditions. Your job as a landlord is to keep them happy and at ease during their tenancy. In this blog we are going to be looking into the best ways to keep your tenant happy.


Communication is key when it comes to a successful tenancy. If a tenant requires something from you, whether it be advice or has a problem with their property, you must be able to respond quickly and deal with the situation in a professional friendly manner. You must also get into the habit of keeping consistent contact with your tenant to make sure they are happy, just a phone call every now and then makes a great difference.

Keep Up with Maintenance

Even though you do not live there personally, your buy to let properties are your responsibility and sometimes its best not to wait until a tenant brings up a problem, instead you should deal with it early. Whether you have 1 property or a whole portfolio, arrange regular inspections in which you visit your tenant, making sure the house is in ship shape with no problems. This will show to your tenant that you care about the property and their wellbeing.

Be Friendly and Approachable

The worst situation you can be in is for your tenants to be afraid to speak to you due to your manner. This will almost certainly lead to them not wanting to stay in the property once their agreement ends. Therefor you must be careful with how you handle yourself and always be friendly. If you have a new tenant why not send them a welcome present, it doesn’t have to be something big, but it shows you care. Communication will play a huge part in this and if you keep consistent contact it will show you are there if they need anything.

Why Property Management Is the Best Way to Keep Your Tenants Happy!

We understand keeping every one of your tenants happy can be tricky, if you have a large portfolio it can feel like you are juggling lots of things and you might not provide the best service. That’s where we at Landlords 2 come in… We are proud to offer a full property management service, for any number of properties. We can keep you compliant with the latest laws and legislation plus keep every one of your tenants happy. Meaning you can relax in the knowledge Landlords 2 have you covered.

Landlords2 provide letting solutions for landlords and tenants throughout Bishop Auckland, Darlington, Durham, Middlesbrough and the North East area.

For more information on our Management Service, please call 01325 978970 or visit our website: